Warranty Terms & Conditions
- The warranty covers only manufacturing defects in material and workmanship arising despite normal operation and usage as prescribed in the operating manual.
- Installation and repairs must be carried out only by Authorized Service Personnel. Otherwise, the warranty will be void.
- In case of repairs, the appliance and/or replaced spare part will be warranted only for the remaining original warranty period. Replaced components become the property of the company.
- Circulation pump selection must be done as per Sunniva’s recommendation.
- Voltage stabilizer must be installed at the power supply.
Warranty is NOT applicable in the following cases:
- If the warranty card is not duly filled and does not bear stamp, date, and signature of Authorized Service Personnel.
- The warranty does not cover consequential liability, damage, or loss to property or life arising directly or indirectly due to appliance failure, breakdown, accident, or improper usage.
- Damage to remote controller due to direct contact with water. (Remote controller is NOT waterproof.)
- Damage caused during shifting or improper storage at customer's premises.
- If repair work is carried out by unauthorized personnel.
- TDS of water fed to the heat pump must be less than 250 PPM.
© Sunniva Encon. All Rights Reserved.
Warranty Terms & Conditions
- The warranty covers only manufacturing defects in material and workmanship arising despite normal operation and usage as prescribed in the operating manual.
- Installation and repairs must be carried out only by Authorized Service Personnel. Otherwise, the warranty will be void.
- In case of repairs, the appliance and/or replaced spare part will be warranted only for the remaining original warranty period. Replaced components become the property of the company.
- Circulation pump selection must be done as per Sunniva’s recommendation.
- Voltage stabilizer must be installed at the power supply.
Warranty is NOT applicable in the following cases:
- If the warranty card is not duly filled and does not bear stamp, date, and signature of Authorized Service Personnel.
- The warranty does not cover consequential liability, damage, or loss to property or life arising directly or indirectly due to appliance failure, breakdown, accident, or improper usage.
- Damage to remote controller due to direct contact with water. (Remote controller is NOT waterproof.)
- Damage caused during shifting or improper storage at customer's premises.
- If repair work is carried out by unauthorized personnel.
- TDS of water fed to the heat pump must be less than 250 PPM.
© Sunniva Encon. All Rights Reserved.